I'm an internet marketer with a background in graphic design. I travel between Edmonton and Vancouver and spend a large amount of time online finding out what works and fixing what doesn't. I'm a partner in the online agency The Status Bureau, a member of the International Association of Business Communicators, and have pretty righteous sideburns.
If you're unfamiliar with design, I've put together a Best Practices document called Basic Design Principles for the Web. (3.69 MB PDF) It's a simple overview of what has proven to work on the web.